Teams that proactively address the key levers of engagement are better equipped to motivate and retain their members and create a workplace that people are excited to contribute to.
A Culture of Engagement
The first step to creating a culture of engagement is establishing the current state of the organization. But capturing a full and accurate picture of a team’s engagement levels can be difficult for traditional organizations. Senior leaders often only have limited personal interactions or a recent critical issue to gauge how their teams and projects are doing.
Rather than limiting the view of an organization’s overall health to single points in time, SenseiOS collects and stores real-time feedback on projects and customer engagements on a weekly basis from everyone in the organization. By capturing the gut feeling of every person, from the front line to the back office, SenseiOS encourages everyone to share their concerns or their praise early and often. This not only surfaces the hard-to-find qualitative data that many companies lack, giving them the ability to detect issues early, pivot quickly, and execute faster – it also provides a platform for each team member to feel that they’re being heard and that their voices matter to the broader team and business.
Getting an accurate picture of how a team is a great first step, but engagement can’t stop there. As an organization grows, they face a common barrier to maintaining an engaged and connected workplace – how to enable connection and collaboration across their growing workforce. Without organization-wide connection, pockets of subcultures form, which if they aren’t reintegrated into the overarching culture, will diverge and create cultural discord.
SenseiOS’ internal social feed, Connect, acts as an amplifier of a company’s culture, unifying and growing the best aspects of the organization and connecting team members to their work and to each other. Team members can post updates, news, links, photos, and videos for people to like and comment on. Connect also automatically generates posts to highlight birthdays, work anniversaries, when a donation is made through Giving (SenseiOS’ take on corporate social responsibility), or when a peer recognition Kudo is given.
By creating a central place for conversation, peer recognition, and reward, Connect exposes the successes of an organization, team, or individual, creating awareness around success stories, collecting further support from the rest of the company, linking both internal and field team members, and building on positive cultural elements – ultimately to create a connected and engaged team.
Another key engagement obstacle that companies face as they grow is how to get the right information to right people without bombarding everyone with endless emails, which inevitably ends with everyone simply tuning out. SenseiOS solves this with its centralized internal communications hub, which provides a comprehensive view on the updates from the company and other team members, giving people a single, unified view of all news and events. Divided into three sections, People, Social & Events, and Company news, team members can see and interact with events, announcements, and news posted by anyone at the company.
Everyone can RSVP to events, like and comment on news items to ask questions, and create excitement across the company. Important news items can be pinned to the top of the page as a feature to draw attention to the article.
Internal communications posts are easily created by anyone at the company to share news, updates, events, and announcements. Featured images can be added to any item, driving engagement.
SenseiOS’ internal communications and social feeds can also be connected to SenseiTV, a network of dynamic digital signage that can be tailored to deliver specific content to specific locations or times, keeping team members informed and engaged with the information that is most relevant to them.
Teams can have a lot of fun customizing the SenseiTV content
- Recognizing and motivating team members with peer recognition Kudos
- Using swipe data to show profile information as team members move around the office
- Benchmarking success and amplifying positive cultural attributes by calling out key success statistics
- Keeping people connected with information about new hires, upcoming events, company updates, and internal communications
- Ensuring a safe environment with emergency messaging
Moving Beyond the Status Quo
Few companies move beyond traditional approaches to engaging their team members. With SenseiOS, companies can transform programs that can traditionally be mundane or overlooked into an opportunity to connect their team members work to a higher purpose and create extraordinary moments of delight.
A New Take on CSR
Corporate social responsibility programs should act to reinforce a company’s values and culture, but traditionally available tools often under deliver. The best-intentioned companies might donate funds to a select roster of charities, however the choice of charitable organization is often made based on the personal connections or viewpoint of a select few at the top.
With SenseiOS, corporate giving is flipped on its head by putting the power to choose where charitable funds are allocated into each team member’s hands. People are allocated points or amounts based on performance or recognition and can choose from a catalogue of items to spend their tokens on. Each donation is shared socially for the entire organization to view, like, and comment on, growing enthusiasm for the company’s donations. By linking corporate giving to people’s behaviors and preferences, and celebrating a person’s value to their team and company, SenseiOS elevates their work to a higher purpose, and helps team members take pride in the work they do.
Finally, a truly engaged team is one that actively wants to contribute to help their company improve and innovate to reach the next level. SenseiOS make it easy to surface a company’s best ideas by crowdsourcing the new ideas from across the company and gamifying the ideation and implementation process with likes, comments, badges, and company-wide recognition.
By involving the most engaged team members, companies can cultivate champions for initiatives that move the company forward, creating a cycle of excitement, motivating, and engaging the entire company!
SenseiOS Family of Apps for Engaging
GivingCrowdsourcing content isn’t a new concept for anyone running SenseiOS. The next step is to deeply involve your team in your Corporate Social Responsibility program by crowdsourcing where and how much your organization donates.
The Seven Disruptive Secrets
Engagement is a competitive advantage. The bulk of team members worldwide are disengaged, threatening the success of the organization that employs them, causing higher attrition rates, toxic work environments, bad team morale, and a huge amount of waste and cost. Driving engagement has tangible, bottom-line implications, with engaged teams being 22% more profitable, with up to 65% less attrition.
Evolve and execute faster with the SenseiOS family of apps. The Sensei shared data layer makes the apps wise beyond their parts and allows work and learning to happen faster for individuals, teams, and companies, promoting engagement.
Discover how SenseiOS can be leveraged across the seven key disruptive secrets to make your people love work.