Situation

A US auto repair company was recently acquired by a private equity firm and launched an operational transformation across 350+ sites –including standardizing structure, workflows, reporting, and automation within 3 weeks.

Impact

Conductor orchestrated the transformation by acting as the central command center. Leadership launched the improvement program, managed it and maintained connections across all 350+ sites. The sites gained visibility into their impact on the overall program with feedback from leadership.

Conductor Value

• Access controls enabled different levels of transparency and access for different groups of individuals
• Powerful reporting and oversight of the program