United Shore

Putting People in Homes Faster

Award winning engagement

At United Shore, the largest wholesale mortgage lender in the United States, the SenseiOS® platform and its family of apps have been instrumental in driving engagement, managing collaboration, keeping teams connected, and amplifying culture.

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The result is an engaged and collaborative culture, receiving recognition for their team programs and workplace perks, including being one of the 2013 Best and Brightest Companies to work for. Over the past few years, they have expanded from under 300 to over 1,500 people, spanning more than 20 teams, with one hiring class having upwards of 60 new people joining, maintaining their status as one of the fastest growing financial services companies.

As United Shore continues to grow, it became increasingly challenging to maintain strong bonds with over a thousand and they needed a way to grow their culture in parallel. Several corporate-wide emails were sent daily, but that wasn’t a scalable and practical solution to keeping everyone connected in a social and relevant manner. Their IT Department made suggestions and recommendations on how a more social and collaborative tool could be built, however, this would’ve been a long process, requiring a lot of time and resources.

The solution came when they connected and partnered with Sensei Labs. It took six months to create, configure, and implement United Shore’s instance of SenseiOS called UZone. It is fully branded with custom graphics from United Shore’s branding using their existing brand colors and icons. The features offered fit into United Shore’s business needs, echoing and ameliorating existing practices.

Employee Engagement Awards logo

UZone was the winner of the Employee Engagement Awards – Best Use of Technology.

“We’ve more than doubled in size since we started working with Sensei Labs. Their platform plays a key role in maintaining our collaborative work culture and brings our people together in a way no other solution could. We didn’t know we needed it until we saw it, and now I don’t know how we’d live without it.”
Mat IshbiaCEO, United Shore
Mat Ishbia, CEO of United Shore

Year 1

The first year of SenseiOS at United Shore has transformed the way the company operates and has helped power a record-setting 2016.

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